STUDIO POLICIES

NEW CLIENTS

  • New Client Forms must be completed, signed, and dated before your first session.
  • Your instructor will review these forms with you prior to class to address any questions or concerns.
  • Please arrive 15 minutes early to your first appointment.
  • All sessions are by appointment only – call us at 561-493-4966 or Book Online to schedule.

SCHEDULING & PAYMENT

  • Pre-payment is required for all Private, Semi-Private, and Group sessions.
  • Please register online or call before attending any class.
  • All sessions—Private, Semi-Private, and Group—are 55 minutes in length.
  • Schedule is subject to change; clients with pre-paid reservations will be notified of any changes.

CANCELLATIONS

  • Private & Semi-Private Sessions: 24-hour cancellation required to avoid full charge. You may cancel online, by phone (561) 493-4966, via email at info@pilatesstudio1.com, or by texting your instructor directly.
  • Group Classes: 12-hour online ONLY cancellation required to avoid full charge.
  • All purchases are non-refundable and non-transferable.

GROUP CLASSES

  • Due to safety considerations, only intermediate and advanced clients approved by a Pilates Studio 1 instructor may join Equipment Classes.
  • New to equipment classes? Start with our Welcome to Pilates Special.
  • All group classes are 55 minutes in length.
  • Class sizes are limited to ensure quality instruction: Equipment classes have a maximum of 6 clients, and group mat classes have a maximum of 8 clients.

STUDIO GUIDELINES

  • Please remove your shoes upon entering the studio.
  • Sticky socks are required during all exercise sessions.
  • Inform us of any changes in medication, diet, lifestyle, or health.
  • Attendance twice weekly is recommended for best results and safety.
  • Filtered water is available on-site.
  • Illness or injury may require your doctor's approval to resume exercise.

NEW TO PILATES STUDIO 1?

Please complete our New Client Intake Form before your first appointment. This form helps us tailor your sessions to your goals and physical needs, and it’s required for all new clients. Be sure to fill out all sections completely.

If you have any questions or need help filling out the form, feel free to call us at (561) 493-4966. We’re here to help!

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