Terms of service

Pilates Studio 1 – West Palm Beach, FL

Welcome to Pilates Studio 1. By booking a session, attending a class, or using our website, you agree to comply with the following Terms of Service. Please read carefully to understand your responsibilities as a client of our studio.

1. APPOINTMENTS & BOOKINGS

  • All Private, Semi-Private, and Group Classes are by appointment only.

  • You may book your session by calling (561) 493-4966 or using our online booking system.

  • Pre-payment is required for all sessions to secure your reservation.

  • All classes and appointments are 55 minutes in length.

2. NEW CLIENTS

  • All new clients must complete, sign, and date the New Client Form before their first session.

  • Forms will be reviewed by your instructor before class to address any questions or concerns.

  • Please arrive 15 minutes early to your first session.

  • For your safety, three private lessons are required before joining any group equipment class, regardless of prior Pilates experience.

3. CANCELLATION POLICY

  • Private & Semi-Private Sessions: 24-hour notice is required to cancel without charge.

  • Group Classes: 12-hour online cancellation is required to avoid being charged in full.

  • Missed or late-cancelled sessions will be charged at the full rate.

  • All purchases are non-refundable and non-transferable.

4. CLASS POLICIES

  • Reservations are required for all classes; walk-ins are not permitted.

  • Class sizes are limited to ensure personalized instruction.

  • Clients must be approved by a Pilates Studio 1 instructor to attend Group Equipment Classes.

  • Beginners should register for the Pilates Fundamentals Class, offered Tuesdays at 4:00 PM.

5. STUDIO ETIQUETTE

  • Please remove shoes upon entering the studio.

  • Sticky socks are required for all classes and sessions.

  • Keep instructors informed of any changes to your health, medications, or lifestyle.

  • Twice-weekly attendance is recommended for progress and safety.

  • Filtered water is provided. Please bring your own water bottle.

6. MEDICAL CLEARANCE

  • Clients recovering from illness or injury may be required to provide a doctor’s approval to resume exercise.

  • If you are pregnant or have a diagnosed condition (osteoporosis, scoliosis, stenosis, etc.), please inform your instructor so your session can be modified accordingly.

7. SCHEDULE CHANGES

  • Pilates Studio 1 reserves the right to modify the class schedule or cancel a class when necessary.

  • Clients with pre-paid reservations will be notified of any schedule changes in advance.

8. CODE OF CONDUCT

  • We are committed to maintaining a welcoming, inclusive, and respectful environment for all.

  • Disruptive, unsafe, or disrespectful behavior may result in the loss of class or appointment privileges.

9. LIABILITY WAIVER

By attending classes or sessions at Pilates Studio 1, you acknowledge the inherent risks associated with physical activity and agree to release Pilates Studio 1 and its instructors from any liability arising from injury, accident, or illness sustained during or as a result of your participation.

10. CONTACT US

For questions or concerns, please contact us:
📞 (561) 493-4966
📧 info@pilatesstudio1.com